Delivery Information
At Gerbere Store, we understand that getting your tools to you quickly and efficiently is just as important as the quality of the products themselves. That’s why we’ve streamlined our delivery process to ensure you receive your orders in a timely manner, no matter where you are in the world.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their tools a bit faster, we use DHL or FedEx. This option costs $12.95 and typically delivers within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option usually takes 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This ensures that your tools are on their way to you as quickly as possible.
Global Reach
We ship worldwide, with the exception of some remote areas and parts of Asia. Our goal is to make our high-quality tools accessible to everyone, no matter where you are.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email. This allows you to monitor the progress of your delivery and know exactly when to expect your new tools.
Customer Support
If you have any questions about your delivery or need assistance, our customer support team is here to help. You can reach us at [email protected], and we’ll be happy to assist you.
Returns
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, you have 15 days from the date of receipt to do so. Please refer to our Returns Policy for more details.
Thank you for choosing Gerbere Store. We look forward to serving you and providing you with the tools you need to tackle any challenge.